BRIDGES Engage is a mobile-first digital platform developed by NeuroAI that supports parents and caregivers of children with neurodiversity, specifically on autism spectrum disorder (ASD). It provides expert-curated content, interactive learning modules, and guided daily life activities designed to assist in skill development and behavioral support for neurodiverse children. BRIDGES Engage is part of the broader BRIDGES OS: a connected ecosystem that links families, clinicians, and care organizations through AI-driven tools like Engage and Clarity. 

BRIDGES Engage is not just an information hub — it’s an interactive learning platform powered by clinical research, co-designed with neurodiversity professionals, and personalized to your child’s developmental needs.

Inside, you’ll meet Allie, your AI companion, created to support communication, routines, and behavioral challenges. You’ll also access a growing library of 900+ evidence-based autism articles and resources, designed to bring clarity and confidence to daily care.

The platform includes adaptive content to guide daily activities and social interactions, task management tools, progress tracking, and more — all built to help families and clinicians work together with ease and empathy. 

No. While BRIDGES Engage complements professional therapy, it’s not a replacement. It’s best used as a daily reinforcement tool alongside speech therapy, occupational therapy, ABA, or other clinical interventions. 

While BRIDGES Engage is designed primarily for children with Autism Spectrum, many of the strategies, exercises, and tools can also support children with ADHD, sensory processing differences, and developmental delays. 

• Daily support with Allie, your AI companion
• 900+ expert resources in the Connect Library
• Behavior & progress tracking in My Journal
• Secure sharing via Passport for clinicians

Upcoming features:

• Daily activity planner with routine-building guidance

• Visual schedule creator for children

• Report sharing

• Community Q&A and Caregiver Support Forum

No, you do not have to sign up through a care partner to use BRIDGES Engage. The platform is available for individual parents and caregivers to sign up directly. While BRIDGES Engage can also be used in partnership with institutions (such as clinics or research groups), personal users can access it independently by downloading the app and creating their own account. 

If you’ve been invited to join BRIDGES Engage through a partner organization — such as a clinic, research group, or support service — you may see a + option to add a Care Partner on the “Passport” tab. In these cases, the relevant institution or NeuroAI Support usually provides an Unique Access Code or a custom onboarding process to help you get started. Check your registered email inbox for the access code and enter the code on Engage app to incorporate the institution’s features and benefits. NeuroAI is always expanding with partnerships, so feel free to check in with your clinic or provider to see if they’re connected with BRIDGES! 

No. At this time, BRIDGES Engage allows only one child per account for the user. Multiple child profiles under one parent account are currently not enabled.

Yes. The app is available for download on both the Apple App Store and the Google Play Store . 

BRIDGES Engage is currently optimized for smartphones only (iPhone). Versions for iPad and desktop may be considered in future releases. 

Currently, the platform interface and contents are available only in English. Multilingual support is part of the upcoming feature roadmap and will be based on user priorities and language preferences.

All content is developed in collaboration with neurodevelopmental pediatricians, behaviour analysts, and parents of neurodiverse children. We also co-create content with our pilot partners. Each module is evidence-informed and reviewed for inclusivity and accessibility.

The learning materials and activity contents are based on the research behind best practices and evidence-based intervention approaches to Autism Spectrum. We are also currently undergoing research studies with our pilot partners to validate the efficacy of our platform during wait periods for intervention.

Content is updated quarterly based on the latest research findings and user feedback. New modules are added regularly to cover more age groups and behavioral challenges, with ongoing expansions to enrich the overall library.

Yes. Users can submit content requests directly through the app. 

These suggestions are reviewed and considered during our quarterly content updates, helping us prioritize future resources and improvements. 

To submit a content request:

1 – Tap Settings (⚙️) in the top-right corner. 

2 – Select Report a Bug. This will open a feedback form that sends your message directly to our team. 

3 – Choose the feedback type (Idea is recommended for content requests), describe what you would like to see, and submit your request. 

We welcome your ideas and use them to help shape future content and features. 

Allie is available to everyone — with different ways to unlock access: 

Here’s how access works:

1. Referred by a partner institution?

If you’re connected to a participating clinic, hospital, school, or support organization, you’ll receive a unique access code that links your account to your organization’s program and gives you access to Allie at no additional cost.

Independent user?

If you’re new to the platform, you can access Allie and all premium features free for 30 days, no credit card required. 

After the trial period, you can choose from the available subscription plans that best fit your needs.

To download and install BRIDGES Engage on your iPhone/Apple device:

1. Open the App Store on your device.

2. Tap the Search tab and type “BRIDGES Engage“ in the search bar. 

3. Look for the app with the NeuroAI logo and tap Get or the cloud icon.

4. If prompted, authenticate with Face ID, Touch ID, or Apple ID password.

5. Once installed, tap Open to launch the app.

6. Follow the on-screen instructions to create your account or use your secure code if provided by a clinician or care partner.

Note: BRIDGES Engage currently supports iPhones running iOS 14 or later.

If you face any issues downloading the app, please contact our support team at [email protected] for assistance.

Keeping BRIDGES Engage up to date ensures you have access to the latest features, improvements, and bug fixes. 

On iPhone (iOS) 

1 – Open the App Store (BRIDGES Engage App – App Store). 

2 – Search for BRIDGES Engage. 

3 – If an Update button appears, tap it. 

4 – If you see Open instead, you’re already using the latest version. 

On Android 

1 – Open the Google Play Store (BRIDGES Engage – Apps on Google Play). 

2 – Search for BRIDGES Engage. 

3 – If an Update button appears, tap it. 

4 – If you see Open instead, you’re already using the latest version. 

If you’re experiencing an issue after updating, please contact our support team and we’ll be happy to help. 

Account verification is an important security step that helps protect your BRIDGES Engage account. To keep your personal information and your child’s data secure, BRIDGES Engage uses Multi-Factor Authentication (MFA) during account registration and login.  

During registration, you can complete verification using either your device passkey or a one-time password (OTP) sent to your email. Once verified, you can finish setting up your account and continue into the app. There is no further need to use a separate authenticator app.

Once a new user signs up and creates a child profile, the app will guide the user through an onboarding flow to assess the child’s developmental stage, communication level, and goals (BRIDGES CONNECT Questionnaire). Based on the assessment, the app will suggest a personalized starting point for taking care of the child.

Parents/caregivers are recommended to invest at least 10–15 minutes daily in the app for the guided activities or lessons.

While parents/caregivers are the primary users, many modules include routines and interactive tasks that can be done together.

BRIDGES Engage is designed to be used by parents and legal caregivers of neurodiverse children. To create an account, you must be at least 19 years old (or the age of majority in your region) and have the legal authority to manage and share information about the child in your care. The platform is built to support adult caregivers in tracking developmental progress and accessing helpful resources—especially during wait periods for professional services.

Yes! BRIDGES Engage is designed to support families with children of various ages, especially during early developmental stages and school-age years. The content is personalized based on the child’s profile and developmental needs — not just their biological age. Whether you’re supporting a toddler with emerging communication skills or an older child working on social routines, the BRIDGES Engage platform offers flexible, age-appropriate guidance and tools to help you along the way. As the platform grows, we’ll continue to expand our resources to include more age ranges and specific needs.

Click “Forgot Password” on the login screen of the app and follow the instructions sent to your registered email account. If you don’t receive a password reset email within 5 minutes, kindly first check your email spam folder and then contact NeuroAI support mailbox ([email protected]) if the issue isn’t resolved.

You can send feedback directly from your chat with Allie! Just tap the three dots (⋮) in the top-right corner. A feedback box will pop up so you can tell us what worked — and what didn’t. After that, just press Submit. Your input helps us make Allie even better! 

Open the app and tap on Settings (⚙️) in the top right corner.

Select Report a Bug. Select Report a Bug. This will open a pop-up screen to send feedback directly to the team. 

You can select the type of feedback (Bug, Idea, Other), then describe the issue, and attach a screenshot to submit. 

Just describe what happened and hit send, our team will handle the rest! 

Tip: You can directly take a screenshot of the issue, and a pop-up notification will show on the app to submit feedback.

Ensure that you’re connected to the internet. If the issue persists, log out and back in, or reinstall the app. If problems continue, contact our support team.

This may be due to internet connectivity or device compatibility. Please ensure your app is updated and restart your device. Try switching networks if using mobile data.

No. Child profiles are not editable currently from the user interface and the support team needs to be contacted for any changes or profile removal. Note that deleting a profile might erase all associated progress data permanently.

New users can explore the BRIDGES Engage app (all premium tools, unrestricted) for free for 30 days, with no credit card required. BRIDGES Engage also follows a freemium model, offering unrestricted access to select modules such as Passport, Journal, and My Child. After the trial, to unlock the platform’s full features again, users can choose from the available subscription plans.

Premium users get access to:

• Full content library

• AI Assistant features

• Progress tracking tools*

• Expert video sessions*

• Personalized recommendations

• Priority customer support

* Some features are being rolled out gradually and will be available to all premium users as soon as they launch.

Subscriptions can be managed through Account Settings in the BRIDGES Engage app, or by contacting the NeuroAI Support mailbox ([email protected]). You can cancel anytime without any penalty. For subscriptions managed by a Care Partner, kindly contact your institutional admin directly.

We offer discounts for nonprofits, educators, and parents in need. Email [email protected] with the subject “Subsidy Request” for more information.

Yes. BRIDGES Engage follows strict healthcare compliance and security protocols, including: End-to-end encryption using AES-256; Multi-factor authentication; Role-based access controls; Compliance with HIPAA, PIPEDA, and PHIPA.

We take your privacy and your child’s safety very seriously. All personal information you share with us is securely stored and encrypted. We follow strict data protection regulations and never sell or share your data with third parties without your consent. You’re always in control of your information, and you can request access or deletion of your data at any time. For more details, please refer to our Privacy Policy and Terms and Conditions.

Only you—as the authorized caregiver—control who can access your child’s data. No data is automatically shared with third parties. You can revoke or change access settings at any time through your account settings.

The provider (care partner) will immediately lose access to your child’s data through the platform. However, BRIDGES Engage cannot guarantee that previously shared data is deleted from the provider’s system—you’ll need to contact them directly if you want data removed.

No. NeuroAI does not sell, rent, or commercialize user data for advertising, marketing, or third-party profiling. For more details, please refer to our Privacy Policy.

If you suspect any unauthorized access or a security issue, contact [email protected] immediately. The platform is monitored continuously and maintains detailed audit logs to track suspicious activity.

Allie provides non-clinical, advisory insights based on the information you enter into the conversation. These insights are not stored long-term unless you choose to save them, and are never used for medical diagnosis or treatment planning of the child. For more details, please refer to BRIDGES Allie Terms and Conditions.

You can reach the BRIDGES Engage support team by : 

1. Emailing directly to [email protected] – This is the best way to get help with technical issues, subscription questions, or anything else related to the app. 

2. In-app bug report – You can conveniently submit bug reports directly while using the app, and NeuroAI Support team will follow-up on the issue. 

The NeuroAI Customer Support team is available Monday to Friday, from 9:00 AM to 5:00 PM Atlantic Time (AST). We aim to respond to all inquiries within 24 hours. You can email us anytime at [email protected], and we’ll get back to you within the immediate support hours.

This is available only upon meeting specific requirements related to the registration process, and primarily for parents/caregivers with limited technology literacy. After signing up, you can apply for a schedule of 15-minute onboarding call with a member of our Customer Success team through the app/platform. 

BRIDGES Engage does not currently provide live therapy sessions or clinical consultations. However, you can request content topics or general guidance through our support team.

Currently, NeuroAI hosts seasonal sessions where you can participate live and engage directly with Dr. Sharon Gainforth. Learn more at: https://neuroai.ca/parent-conversations